Apply: Social Media Moderator

Thank you for taking the time to check this out. This page should contain everything you need to know about the position and how to apply (please follow instructions carefully).

What will you do?

Our social media moderators often give the first impression customers get about EMMA. They interact with customers via comments and DMs across multiple platforms maintaining positive brand culture and nurturing our Circle of Love community.

This is a full time hybrid position (You can not be working another job next to it.): 2 days from the office in New Cairo, 3 days from home. 1 of the days from home will be a night shift. We work weekends, so your schedule might include a weekend shift.

Are you the right fit?

You’re potentially a great fit if you are:

  • Fluent in English with excellent writing skills.
  • Patient, have a positive attitude and are detail and customer-oriented.
  • Care about leaving a good impression, not just “getting the job done”.
  • Able to follow our internal guidelines and instructions carefully.
  • Highly organized and can multitask.
  • Always willing to learn.

Why work for EMMA?

  • A unique experience in an all women entrepreneurial environment.
  • Great exposure to the ecommerce sector with an established brand.
  • An unparalleled person and professional growth opportunity as out longer-term objective is to train the next generation of leaders.

How to apply?

Please fill in the application below and follow the instructions carefully. We will not accept emails with CVs. You must follow the application instructions below to be considered.

Please note that due to limited resources and the high volume of applications, we’re only able to respond back to accepted candidates.

Note 2: Be careful of using ChatGPT to answer questions below. All answers will be carefully reviewed and deep-dive follow up questions on all your answers may be asked during interviews.

Note 3: For extra safety in case of internet problems or technical errors with this page, you can save your answers to the application in a separate word/google doc then copy paste here and submit.

    Section 1: About You





    Tell us about yourself in 300 characters or less.

    What's your university graduation year?

    When can you start working for us? (from the date you submitted the application)

    Where do you currently live?

    Section 2: About the Role


    As a social media moderator, what do you think your daily tasks at EMMA will be and what kind of challenges/problems will you typically face? Answer in 4 sentences or less.

    Do you have previous social media moderator experience? (optional). If yes, please explain what you did in the role, the name of the entities you worked for and the durations in 4 sentences or less.

    Have you attended any trainings/internships or been part of student activities during college? (optional) If yes, please tell us the name of the entities, what you did and what you learned.

    Can you work night shifts from home?

    Can you work weekend shifts from home?

    Do you have access to a computer and have wifi at home?

    What's your expected fair salary for this full-time position?

    Anything else you want to add? (optional)

    Section 3: Intro Voice Note


    VERY IMPORTANT: To complete your application, you must DM a 1-min voice note in English briefly introducing yourself and why you want to work with us to our instagram recruiter profile instagram.com/career.emma (@career.emma, NOT our main account) + also send the SAME email address you have used on this application as a DM text message with the voice note + the word "Community Moderator" to the IG profile.
    Your application will be considered incomplete and will not be considered if this step is not completed.

    Please Note: This is a full time hybrid position (You can not be working another job next to it.): 2 days from the office in New Cairo, 3 days from home. 1 of the days from home will be a night shift. We work weekends, so your schedule might include a weekend shift.