community moderator

• Interacting with our customers through our social media platforms.
• Nurture our Circle of Love community.
• Maintaining positive brand culture across all platforms.

Requirements:

• Positive attitude, detail & customer oriented.  
• Great multitasking and organizational ability.
• Fluent English with excellent writing skills.

customer happiness advocate

• Customer Relationship Management.
• Primary point of contact for any customer concerns regarding product, support, or overall experience.
• Maintain positive brand culture across all platforms.

Requirements:

• Positive attitude, detail & customer oriented.
• Great multitasking and organizational ability.
• A people person.
• Fluent English.
• Good communication skills.

Creative director

EMMA is looking for a professional Creative Director who will be responsible for leading our creative team of designers, content creators, photographers and videographers through the creative process, while overseeing the planning, development and execution for our organization’s digital marketing initiatives. (Full-time)

Job Description:

• Directing the creative efforts of design and social media functions including all members of design teams, content creators and digital marketing specialists.
• Planning, creating and executing all activities & initiatives across our different channels to increase brand awareness.
• Manage short & long-term content calendar for EMMA to ensure consistent and timely engagement with our audience.
• Managing and analyzing our campaigns’ monthly performance and generating insightful reports that will help improve the decision-making process.
• Monitoring new industry trends, competition and market best practices to keep EMMA up to date and in a leading position with competitors.
• Have an artistic eye in reviewing and approving designs, artwork, photography, and graphics developed by our content creators team that matches EMMA’s brand identity.
• Managing and developing the team through proper direction and performance appraisals.
• Make forecasts about budget needs for future periods.

Requirements:

• Minimum 3-5+ years of relevant experience.
• Prior experience with digital agencies is preferred.
• Prior experience as a content creator is a must.
• Mastery of the Adobe creative suite.
• Photography and videography skills are preferred.
• Artistic skills, creative aesthetics that aligns with EMMA’s brand identity.
• A strong leader with relationship management skills.
• Highly creative and updated with latest trends.
• Attentive to details.

Graphic designer & Content Creator

Job Summary:

A talented and dynamic person, with a passion to innovate and contribute in a fast-paced growing environment. Operations & Supplies Team Leader acts as bridge between business and operations teams, also is responsible for maximizing the process efficiency and productivity, through all phases of production scheduling, inventory control, purchasing of raw materials. (Full-time)

Responsibilities:

• Develop and lead proper execution of Operations planning strategies to reach optimal operational efficiencies.
• Oversees material capacity, reviews material usage, and supplier management.
• Driving efforts to significantly improve physical inventory management practices and accuracy.
• Oversee all purchase orders, adjust purchase patterns, and monitor shipment and production schedules to meet sales requirements.
• Evaluate vendor performance to ensure the lowest cost, highest quality, and timely deliveries.

Qualifications:

• Bachelor’s degree in any related field.
• Enthusiastic leader able to drive results and build a strong team.
• Team player who is proactive and has a passion to be on this field.
• Has good problem solving and analytical skills.
• Flexible and adapts easily with rapidly changing working schedules.
• Organized and detail oriented.

• Preparing accounts with third parties.
• Administering payrolls and controlling income and expenditure.
• Auditing financial information.
• Compiling and presenting reports, budgets, and financial statements.

PUBLIC RELATIONS MANAGER

Job Summary:

Manage all our public relations & activities. (Full-time)

Job Description:

• Ability to develop fresh concepts for generating media coverage.
• Build and maintain relationships with key consumer and trade media and be a trusted provider of facts, answers and comment.
• Develop creative, effective approaches to difficult communications challenges.
• Handle campaigns implementation and campaigns management process, ensuring it is aligned with our brand’s strength and reputation guidelines.

Requirements:

• 2-4 years of relevant experience.
• Bachelor’s degree in Communications, Public Relations, Journalism or related field is preferred.
• Experience writing and narrative building.
• Fluent English and Arabic.

WORDPRESS DEVELOPER

Job Summary:

Design and implement websites for EMMA using WordPress creation tools. You will be responsible for development, designing, coding and modifying websites, from UX design and requirements to implementation. (Full-time)

Job Description:

• Generating WordPress themes and plugins.
• Development expertise with custom pages, post types, custom fields, plug-ins, theme development and WordPress database structure knowledge.
• Designing and managing the website back-end including database and server integration.
• Conducting website performance tests.
• Troubleshooting content issues.
• Monitoring the performance of the live website.

Requirements:

• Bachelor’s degree in Computer Science or a similar field.
• 3-5 years of relevant experience.
• Proven work experience as a WordPress Developer.
• Should be able to create plugins and make modifications on the website.
• Understanding of WordPress Short codes, functions, and the loop.
• Candidate should be able to implement and manage corporate websites with little supervision.
• Good understanding of website architecture and aesthetics.
• Ability to manage a project.
• Good communication skills.